top of page

At Counselling & Canine Connections, we are committed to ensuring our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly online experience for everyone. If you encounter any accessibility barriers on our site, please let us know so we can address the issue and continue to improve our website.

Accessibility Commitment

We understand that an accessible website allows individuals of all abilities to navigate, understand, and interact with the content effectively. Our team is dedicated to implementing necessary adjustments and best practices to enhance the accessibility of our website.

Web Accessibility Standards

Our website adheres to the Web Content Accessibility Guidelines (WCAG) [2.0 / 2.1 / 2.2 - select relevant option] to ensure conformance with accessibility standards. We have incorporated features that facilitate compatibility with assistive technologies, such as screen readers, and have optimized the site for seamless keyboard navigation.

Accessibility Features

In our efforts to enhance accessibility, we have implemented various features, including:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

CONTACT DETAILS

email: andrea.cc.connections@gmail.com | phone: 0438 483 216

abn: 95 137 768 513

service areas: Mackay and Whitsundays - QLD - Australia

SOCIAL MEDIA

Facebook

Instagram

NDIS Support
Australian Counselling Association

IMPORTANT NUMBERS

Emergency                               000

Lifeline Australia                    13 11 14

Beyond Blue                            1300 22 46 36

Kids Helpline                          1800 55 1800

Parent Helpline                       1300 30 1300

DV Connect                            1800 811 811

1800Respect                            1800 737 732

© 2026 by Counselling & Canine Connections - Powered and secured by Wix

bottom of page